The short version: Brandgage collects information you provide to us and data generated by your use of ExpoScheduler. We use it to operate and improve our services, we don't sell it to third parties, and you can request deletion at any time.
When you create an account, set up an event, or contact us, we collect information you provide, which may include:
When you use ExpoScheduler, we automatically collect certain technical data, including:
When customers use ExpoScheduler to manage their events, they may upload or collect data about their event attendees. In this context, Brandgage acts as a data processor on behalf of our customers (the data controllers). We process attendee data solely as instructed by our customers and in accordance with this policy.
We use the information we collect to:
We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.
Brandgage does not sell your personal information. We may share your information only in the following circumstances:
We share information with third-party vendors who help us operate ExpoScheduler — including hosting providers, payment processors, email delivery services, and analytics tools. These vendors are contractually obligated to use your data only as directed by us and to maintain appropriate security measures.
If Brandgage is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.
We may disclose your information if required to do so by law, court order, or valid legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Brandgage, our customers, or others.
We will share your information with third parties when you have given us explicit consent to do so.
We retain your account data for as long as your account is active or as needed to provide you with the Service. After account termination, we retain account data for up to 90 days before permanent deletion, unless a longer retention period is required for legal, accounting, or security purposes.
Event attendee data is retained for the duration of the customer's subscription and for up to 30 days after termination. Customers may request earlier deletion of their event data at any time through account settings or by contacting support.
We take the security of your data seriously. Our measures include:
No system is 100% secure. If you believe your account has been compromised, please contact us immediately at security@brandgage.com.
Depending on your location, you may have certain rights regarding your personal information:
To exercise any of these rights, contact us at privacy@brandgage.com. We will respond within 30 days. You may also opt out of marketing emails at any time using the unsubscribe link in any email we send.
We use cookies and similar technologies to authenticate sessions, remember preferences, understand usage, and improve the Service. Types of cookies we use:
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
ExpoScheduler is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by displaying a notice in the platform at least 14 days before the changes take effect. Your continued use of ExpoScheduler after the effective date constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Brandgage, Inc.
Privacy Team
privacy@brandgage.com
For general inquiries, visit our Contact page.